Corporate – General and Hoshin-MAP™

“You played a vital role in our becoming the #1 most-improved Sears store in America for quality customer service - We literally went from Worst to First, winning first-ever Chairman’s Awards for Passion for the Customer, and Best Sales & Profit-to-Plan in the process. You helped me and my team of 300 prove the link between quality customer service and greater profits. I highly recommend your quality work to all organizations seeking greater success...”
-Peter Davis, former Senior Management Executive; Sears

“Your trainings deliver vital strategies and tools for personal and professional success. Your work enhances creativity, effectiveness and leadership and inspires tremendous self-esteem...”
-Joan Andrews, Trustee; The Educational Foundation of America

“Original, provocative, and stimulating. [Your HoshinMAP™ training offers] a valuable integration of Dr. Deming’s theories into a process for achieving greater clarity and focus. You lead an inviting, enjoyable presentation, with many excellent examples...”
-Clare Crawford-Mason, acclaimed Producer (NBC News; the Deming Video Library); Author (Quality or Else); Founding Editor, People Magazine

“I strongly recommend your expert training and guidance to all organizations, educational and otherwise. Your introduction of the HoshinMAP™ strategic planning process was a major event in our journey of Total Quality in Education. It afforded us many crucial insights about ourselves and our individual perceptions about our organization - the invisible, yet very real key learnings that are essential in making lasting change and setting in place systems for continuous improvement...”
-Donna Estomago, Principal; Lanikai School, Hawaii Dept. of Education

“Thank you very much for your excellent work with us. Your insightful wisdom and trainings will have a lasting, positive impact on both our business and personal lives."
-Dianne Billings, President; Dreamtime Travel

“The odds of surviving the pace of the global investment banking environment have improved significantly, thanks to your trainings. Thanks, Matthew."
-Mark Mula, Assoc. Director, Global Development; Warburg Dillon Read/Union Bank of Switzerland

“Thank you for the HoshinMAP™ workshop you presented to our teams of teachers - they benefited greatly from the experience you provided for them. The teachers' work on curriculum [throughout the year] had a strength of purpose that I attribute to your work with us, and I was better able to not let people or situations side-track my resolve to keep the project moving ahead. Most of all, I appreciate the way in which you helped us surface and articulate our school’s goals and vision. With your guidance we were able to foster greater clarity, alignment and collaboration among our faculty…”
-Marian Linden, Head; Horace Mann Middle School

“Thank you again for providing the stimulus and expertise to successfully launch our V.I.P. VisaCard program. We enthusiastically endorse your training systems and experienced an immediate 25% increase in productivity, directly resulting from your excellent program...”
-Judith Lambert, General Manager; Mall of N.H.

“Matthew, your original Greenpeace Gift Collection concept added significant revenue to our bottom-line - and increased memberships. Thank you for your inspiration, concept navigation, and a job very well done. Bravo!”
-Mark Osten, former Director of Merchandising; Greenpeace

Hoshin-LifeMAP™ (Public Seminar):

“LifeMAP™: Truly amazing at setting one’s inner compass in the direction of personal success.”
GM Khalsa, Yogi Master; Author, “Total Fitness”

“LifeMAP™ is at once excellent quality, great fun, and very, very, useful. Matthew presents the seminar with a rare level of focused energy, enthusiasm, and clarity. Highly recommended for anyone seeking a quantum leap in life.”
-Elisabeth Gasch, Psychotherapist; Germany

“An excellent method for alignment and concentration of power. Cross’ dynamic Hoshin-LifeMAP™ process reveals the best path to rapidly achieve top personal and professional goals.”
-Peter Davis, Executive; Sears, Roebuck & Co.

“An unparalleled contemplative process of great force. LifeMAP™ clearly reveals the higher order in any life challenge. Awakens inner wisdom, provides a real plan to achieve your dreams, and clarifies appropriate action based on core values.”
-Steve Ilg, Author, “The Outdoor Athlete”

“Our lives contain the true pattern of our destiny. LifeMAP™ elegantly reveals that pattern, and provides the keys for living one’s highest destiny.”
-Dr. Klaus De la Haye; Holland

“Very illuminating...”
-J. Weitz, Curriculum Director; Horace Mann School

“I learned how I can produce miracles in my life...”
-Benjamin Halliday, Marketing Group; Etonic Corp.

“Masterful assimilation of information into a focused system for better living.”
-Donna Cignatta; Educator

“I learned how to use what I know to get where I want to go. Fun, fascinating, and indescribably useful.”
-Andrew Schumacher, Honor Student; Horace Mann School

“Clarified the truly important steps necessary to achieve my desires.”
-Barbara Purcell; Santa Fe, NM

“FANTASTIC: A wonderful validation and confirmation of one’s inner wisdom.”
-A. Anglada, NM

“Original, provocative, and stimulating. Valuable integration of Dr. Deming’s theories into a process for achieving greater clarity and focus. Matthew leads an inviting, enjoyable presentation with many excellent examples.”
-Clare Crawford-Mason, acclaimed television & video producer, author, & founding editor, People Magazine

“Excellent process for self-realization and attaining life goals.”
-Azaya Duval; Boulder, CO

“WOW... GREAT! Gives tremendous hope and inspiration; provides a wonderful system for achieving your true desires and reaching your highest goals.”
-Birgit Rosales; Bonn, Germany

“Clearly shows how [correctly aligned] small steps and actions [can[ lead to big results.”
-J. Johnson, International Institute for Learning; NYC

“A most powerful process towards helping you solve the mystery of who you are, where you’re going and how to get there.”
-Dr. Norman Katz; Albuquerque, NM

“Very impressive - I learned how to best direct my efforts to get the results I really want in my life.”
-Michael Mandell; Computer Consultant

“Highly energizing & motivating.”
-T. Iwaseczko; Architect

“Excellent power with a great punch. Provides an actual roadmap for success; leaves no doubt where your personal focus needs to be to achieve your dreams.”
-John Bolduc, President; BoldMusic Group

“A superior tool for processing out any confusion or ‘stuck-ness’ surrounding important life issues and decisions.
A great way to discover your true top priorities and appropriate best actions.”
-L. Solari, Health Practitioner; Los Angeles, CA

“An elegant system for greater life clarity & happiness.”
-Isabel Trimper-Borton, President; Art Services Int’l.